Thursday, December 07, 2006
Ref: P78 - Bed & breakfast in Toronto, Hamilton and Peterborough Canada
Ref: P78 - Bed & breakfast in Toronto, Hamilton and Peterborough Canada
High-end hotels go the extra mile to please
Mar 30, 05 1:52 am
To attract and retain clients, local hotels are providing an increasing array of amenitiesSome guests like the amenities at top hotels so much that they want to take some of them home with them.
As a result, The Four Seasons Resort and Club is selling mattresses like those used in the hotel through its guest shop.
Despite their prices -- from $1,100 to $2,100 -- guests are snapping up the beds, and springing for linens and pillows too.
"Our best amenity is the Four Seasons bed," said Steve Shern, director of rooms at the Irving resort. "We're always receiving guest comments about what a restful night they've had."
It's just one offering from a slate of amenities that include 24-hour technology troubleshooting and room and concierge service. The hotel upgraded its spa last year to include relaxation rooms and other offerings, Shern said.
Guests also can take advantage of the resort's fitness center, tennis courts and award-winning golf course.
Yet to the resort's business-traveler guests -- the bulk of its business -- consistency and excellent, personalized service are more important than gadgets and goodies.
That includes placing room-service menus in the town cars that pick up guests at the airport, so that dinner is ready when they reach the resort. Curbside check-in is another amenity that speeds frequent guests through the process.
"It's the little extra touches that count," Shern said.
Travelers find an amenity-rich array of hotels in the Dallas-Fort Worth area.
It's almost a "something for everyone" situation, with each hotel offering a customized blend of products and services to meet the needs of their customers. These products and services come with a price tag for the hotels. But they're also a big part of the effort that upscale hotels make not only to distinguish themselves in a fiercely competitive field, but to hold on to their best customers.
'Unexpected delights'
"You have to give people what they want," said Matt Greene, general manager of Hotel ZaZa in Dallas' Uptown.
Source: Dallas Business Journal
High-end hotels go the extra mile to please
Mar 30, 05 1:52 am
To attract and retain clients, local hotels are providing an increasing array of amenitiesSome guests like the amenities at top hotels so much that they want to take some of them home with them.
As a result, The Four Seasons Resort and Club is selling mattresses like those used in the hotel through its guest shop.
Despite their prices -- from $1,100 to $2,100 -- guests are snapping up the beds, and springing for linens and pillows too.
"Our best amenity is the Four Seasons bed," said Steve Shern, director of rooms at the Irving resort. "We're always receiving guest comments about what a restful night they've had."
It's just one offering from a slate of amenities that include 24-hour technology troubleshooting and room and concierge service. The hotel upgraded its spa last year to include relaxation rooms and other offerings, Shern said.
Guests also can take advantage of the resort's fitness center, tennis courts and award-winning golf course.
Yet to the resort's business-traveler guests -- the bulk of its business -- consistency and excellent, personalized service are more important than gadgets and goodies.
That includes placing room-service menus in the town cars that pick up guests at the airport, so that dinner is ready when they reach the resort. Curbside check-in is another amenity that speeds frequent guests through the process.
"It's the little extra touches that count," Shern said.
Travelers find an amenity-rich array of hotels in the Dallas-Fort Worth area.
It's almost a "something for everyone" situation, with each hotel offering a customized blend of products and services to meet the needs of their customers. These products and services come with a price tag for the hotels. But they're also a big part of the effort that upscale hotels make not only to distinguish themselves in a fiercely competitive field, but to hold on to their best customers.
'Unexpected delights'
"You have to give people what they want," said Matt Greene, general manager of Hotel ZaZa in Dallas' Uptown.
Source: Dallas Business Journal
Ref: P43 - Cottage in Cape Breton Island Canada
Ref: P43 - Cottage in Cape Breton Island Canada: "Kayak Cape Breton and Cottages West Bay Nova Scot "
Kayak Cape Breton and Cottages West Bay Nova Scot RR2, West Bay, Roberta Nova Scotia Canada B0E 3K0
Our two cedar log cottages are located right on the magnificent Bras d'Or Lake and are hidden from each other in a twelve acre wooded area to secure your privacy. They are fully equipped for your holiday, with electric heating, a nice kitchen, living room, two bedrooms, bathroom and veranda. Even a family of five can be housed, and all may enjoy the quiet retreat and the potential that the Bras d'Or Lake offers. We also have a spacious cottage suitable for larger family, located on an sheltered inlet of the Bras d'Or and ideal to launch a kayak or canoe. All truly places for privacy and activity.Use our splendid beach to stretch out in the sun, have a swim, go snorkeling, or just wander off collecting beach rocks. Lots of space with a wonderful view of Bras d'Or Lake. There is excellent fishing in the lake or the adjacent river. You can explore the various waterways and islands with a kayak or canoe, or rent a bicycle, hike in the woods to watch birds and pick berries and mushrooms. You can also take one of our guided kayak tours or lessons for beginners.The picturesque town of St. Peters is just a 15 minutes drive away, where the majestic Bras d'Or Lake is connected via the St. Peters Canal with the Atlantic Ocean. The area offers many other activities... golfing, tennis, sailing or diving, and horseback riding.Use our splendid beach to stretch out in the sun, have a swim, go snorkeling, or just wander off collecting beach rocks. Lots of space with a wonderful view of Bras d'Or Lake.We offer a large variety of stable sea, touring, and fun kayaks for rent, singles and doubles, as well as canoes. And you are outfitted with the necesssary equipment of the best quality. You may launch your boat right from our wharf and feel safe on our sheltered inlet, becoming familiar with your craft before you venture out on the magnificent Bras d'Or Lake.We regret there is no smoking or pets allowed inside the cottages.
Overview
•
Location:
West Bay - Cape Breton Island - Nova Scotia - Canada
•
Availability
January-December
Kayak Cape Breton and Cottages West Bay Nova Scot RR2, West Bay, Roberta Nova Scotia Canada B0E 3K0
Our two cedar log cottages are located right on the magnificent Bras d'Or Lake and are hidden from each other in a twelve acre wooded area to secure your privacy. They are fully equipped for your holiday, with electric heating, a nice kitchen, living room, two bedrooms, bathroom and veranda. Even a family of five can be housed, and all may enjoy the quiet retreat and the potential that the Bras d'Or Lake offers. We also have a spacious cottage suitable for larger family, located on an sheltered inlet of the Bras d'Or and ideal to launch a kayak or canoe. All truly places for privacy and activity.Use our splendid beach to stretch out in the sun, have a swim, go snorkeling, or just wander off collecting beach rocks. Lots of space with a wonderful view of Bras d'Or Lake. There is excellent fishing in the lake or the adjacent river. You can explore the various waterways and islands with a kayak or canoe, or rent a bicycle, hike in the woods to watch birds and pick berries and mushrooms. You can also take one of our guided kayak tours or lessons for beginners.The picturesque town of St. Peters is just a 15 minutes drive away, where the majestic Bras d'Or Lake is connected via the St. Peters Canal with the Atlantic Ocean. The area offers many other activities... golfing, tennis, sailing or diving, and horseback riding.Use our splendid beach to stretch out in the sun, have a swim, go snorkeling, or just wander off collecting beach rocks. Lots of space with a wonderful view of Bras d'Or Lake.We offer a large variety of stable sea, touring, and fun kayaks for rent, singles and doubles, as well as canoes. And you are outfitted with the necesssary equipment of the best quality. You may launch your boat right from our wharf and feel safe on our sheltered inlet, becoming familiar with your craft before you venture out on the magnificent Bras d'Or Lake.We regret there is no smoking or pets allowed inside the cottages.
Overview
•
Location:
West Bay - Cape Breton Island - Nova Scotia - Canada
•
Availability
January-December
Tuesday, August 22, 2006
Self vendication for years of service
Colliers issues overview of hotel sector in Moscow
Aug 22, 06 1:57 am
As of the end of 1H, demand for hotels has been strong and stable, with high monthly occupancy levels that have averaged no less than 70%, a level equal to that achieved in the same period 2005.
Hotels positioned in the upscale price segment continue to capitalise on high demand. However, in comparison with 2005, this category has relinquished its leading position to the lower priced segment. In general, this is an indication of the increasingly negative influence of seasonality in the upper and mid-range segments of the market. This confirms the sensitivity of a significant proportion of hotel guests in Moscow to the rise in overall room rates, which results in greater cautiousness in implementation of projects in the higher price category, the company told AmCham.
The growth in total room count by 734 in the upscale segment at the end of 2005 and in 2006 and a continuing increase in room rates has caused a decrease in occupancy by 2.1%. At the same time, the price increase by 11.9% has compensated for a reduction in demand. During the first half-year the RevPAR achieved by hotels positioned in the upper segment grew by 11%.
Despite the excessively high average room rates by European standards, high demand for four- and five-star hotels has not ceded much ground. In June, occupancy in the upper segment hotels Moscow exceeded 80%. Such good results can be attributed to the enduring shortage of guestrooms. According to statistical analysis prepared by Colliers International, there is a daily deficit of 1,000 hotel guestrooms in the upper segment, even after new hotels have been added to the market.
On weekdays central hotels are almost completely full, and even at weekends, occupancy levels remain high. At the same time, hotels located outside of the historical centre lose nearly half of their guests at weekends. This situation demonstrates the difficulties in making progress experienced by luxury hotels located outside the Garden Ring.
The optimum concept in this segment is an international three-star hotel, which is incorporated into a western hotel chain through a management contract or franchising. In a good location, such hotels charge higher room rates in comparison with western hotels, while still achieving occupancy of approximately 80%. Examples of such successful hotel products include the Holiday Inn at Lesnaya Street and the recently opened Courtyard by Marriott on Voznesenskiy Lane, near Moscow's city hall.
Aug 22, 06 1:57 am
As of the end of 1H, demand for hotels has been strong and stable, with high monthly occupancy levels that have averaged no less than 70%, a level equal to that achieved in the same period 2005.
Hotels positioned in the upscale price segment continue to capitalise on high demand. However, in comparison with 2005, this category has relinquished its leading position to the lower priced segment. In general, this is an indication of the increasingly negative influence of seasonality in the upper and mid-range segments of the market. This confirms the sensitivity of a significant proportion of hotel guests in Moscow to the rise in overall room rates, which results in greater cautiousness in implementation of projects in the higher price category, the company told AmCham.
The growth in total room count by 734 in the upscale segment at the end of 2005 and in 2006 and a continuing increase in room rates has caused a decrease in occupancy by 2.1%. At the same time, the price increase by 11.9% has compensated for a reduction in demand. During the first half-year the RevPAR achieved by hotels positioned in the upper segment grew by 11%.
Despite the excessively high average room rates by European standards, high demand for four- and five-star hotels has not ceded much ground. In June, occupancy in the upper segment hotels Moscow exceeded 80%. Such good results can be attributed to the enduring shortage of guestrooms. According to statistical analysis prepared by Colliers International, there is a daily deficit of 1,000 hotel guestrooms in the upper segment, even after new hotels have been added to the market.
On weekdays central hotels are almost completely full, and even at weekends, occupancy levels remain high. At the same time, hotels located outside of the historical centre lose nearly half of their guests at weekends. This situation demonstrates the difficulties in making progress experienced by luxury hotels located outside the Garden Ring.
The optimum concept in this segment is an international three-star hotel, which is incorporated into a western hotel chain through a management contract or franchising. In a good location, such hotels charge higher room rates in comparison with western hotels, while still achieving occupancy of approximately 80%. Examples of such successful hotel products include the Holiday Inn at Lesnaya Street and the recently opened Courtyard by Marriott on Voznesenskiy Lane, near Moscow's city hall.
Posting is the key
US-based Vantage creates two membership hotel ventures in China
Aug 22, 06 1:58 am
Vantage Hospitality has set up two joint venture membership hotel chains in China -- Chinas Best Value Inn and The Lexington Collection.
The membership model aims to be an affordable alternative to franchising. Hotel owners pay a flat, monthly fee based on their number of rooms and have short-term contracts and no royalties, Vantage said in a statement.
Owners also choose how they present their properties rather than having to adhere to a model.
Financial details were not available.
"The timing couldn't be better to introduce these hotels in China given our unique membership model that allows owners to tailor their individual hotels to the needs of their guests," said Vantage CEO Roger Bloss.
Vantage Hospitality, headquartered in Coral Springs, Florida, is the 12th largest hotel company in the world.
http://www.holidayhomesaus.com/rentals/Queensland-Holidays/
Aug 22, 06 1:58 am
Vantage Hospitality has set up two joint venture membership hotel chains in China -- Chinas Best Value Inn and The Lexington Collection.
The membership model aims to be an affordable alternative to franchising. Hotel owners pay a flat, monthly fee based on their number of rooms and have short-term contracts and no royalties, Vantage said in a statement.
Owners also choose how they present their properties rather than having to adhere to a model.
Financial details were not available.
"The timing couldn't be better to introduce these hotels in China given our unique membership model that allows owners to tailor their individual hotels to the needs of their guests," said Vantage CEO Roger Bloss.
Vantage Hospitality, headquartered in Coral Springs, Florida, is the 12th largest hotel company in the world.
http://www.holidayhomesaus.com/rentals/Queensland-Holidays/
Saturday, June 24, 2006
Size is everything
Does Size Matter?
May 31, 04 10:13 pm
Does a hotel's size correlate to the size of the management's salaries? Or does quality pay better than quantity? To find out we took a look at management salaries in London. By Christopher Mumford, HVS International'The bigger the better', so the saying goes. Or is it that 'less is more'? Hotels come in all shapes and sizes and management responsibilities, employee numbers, facilities, and revenues vary accordingly. Managing a 100-room hotel with one restaurant and two small meeting rooms is certainly a different proposition to running a 600-room property with multiple food and beverage outlets and conference and banqueting facilities. Is this difference in management responsibilities reflected however in the salaries of the actual management?
To find out, we took a look at the salaries of management at hotels in London with varying numbers of rooms.
Table A
Hotels Under 300-Rooms
Minimum
25th Percentile
50th Percentile
75th Percentile
Maximum
General Manager
£57,000
£85,500
£107,500
£138,750
£195,000
Hotels Over 300-Rooms
Minimum
25th Percentile
50th Percentile
75th Percentile
Maximum
General Manager
£88,000
£90,000
£98,000
£110,000
£160,000
Table A shows that there is not a great deal of difference between General Manager salaries at hotels of less than 300 rooms and at those of more than 300 rooms. In fact the average General Manager salary at a hotel of under 300 rooms is £117,208 compared to £109,200 at larger hotels.
How about other executive positions? Table B illustrates that the difference in size does appear to be accounted for in the salaries of Chief Engineers and Directors of Food and Beverage, where the physical size of the operation clearly correlates to increased responsibilities, but not for Directors of Sales and Marketing.
Table B
Hotels Under 300-Rooms
Average
Chief Engineer
£35,049
Dir. of Sales & Marketing
£47,392
Director of Food & Beverage
£36,643
Hotels Over 300-Rooms
Average
Chief Engineer
£41,409
Dir. of Sales & Marketing
£47,237
Director of Food & Beverage
£40,288
So if the number of rooms in a hotel does not have a significant impact on salary level, then what does? Our analysis of the London data reveals that the old adage ‘it’s quality, not quantity’ holds true. As Table C shows, management at hotels with a higher average daily rate command higher salaries than their colleagues at hotels of a lower rate and class.
Table C
Chief Engineer
Average Salary
Hotels Average Rate Under £150
£32,667
Hotels Average Rate Over £150
£41,245
Dir. of Sales & Marketing
Average Salary
Hotels Average Rate Under £150
£43,356
Hotels Average Rate Over £150
£52,440
Director of Food & Beverage
Average Salary
Hotels Average Rate Under £150
£34,468
Hotels Average Rate Over £150
£40,409
It therefore appears that, despite what some may think, size does not matter. Rather it is all about quality and rewarding the delivery of superior quality of service, amenities, facilities, and guest experience. As Mark Twain put it, "It's not the size of the dog in the fight, it's the size of the fight in the dog."
http://www.holidayhomesthestates.com/
May 31, 04 10:13 pm
Does a hotel's size correlate to the size of the management's salaries? Or does quality pay better than quantity? To find out we took a look at management salaries in London. By Christopher Mumford, HVS International'The bigger the better', so the saying goes. Or is it that 'less is more'? Hotels come in all shapes and sizes and management responsibilities, employee numbers, facilities, and revenues vary accordingly. Managing a 100-room hotel with one restaurant and two small meeting rooms is certainly a different proposition to running a 600-room property with multiple food and beverage outlets and conference and banqueting facilities. Is this difference in management responsibilities reflected however in the salaries of the actual management?
To find out, we took a look at the salaries of management at hotels in London with varying numbers of rooms.
Table A
Hotels Under 300-Rooms
Minimum
25th Percentile
50th Percentile
75th Percentile
Maximum
General Manager
£57,000
£85,500
£107,500
£138,750
£195,000
Hotels Over 300-Rooms
Minimum
25th Percentile
50th Percentile
75th Percentile
Maximum
General Manager
£88,000
£90,000
£98,000
£110,000
£160,000
Table A shows that there is not a great deal of difference between General Manager salaries at hotels of less than 300 rooms and at those of more than 300 rooms. In fact the average General Manager salary at a hotel of under 300 rooms is £117,208 compared to £109,200 at larger hotels.
How about other executive positions? Table B illustrates that the difference in size does appear to be accounted for in the salaries of Chief Engineers and Directors of Food and Beverage, where the physical size of the operation clearly correlates to increased responsibilities, but not for Directors of Sales and Marketing.
Table B
Hotels Under 300-Rooms
Average
Chief Engineer
£35,049
Dir. of Sales & Marketing
£47,392
Director of Food & Beverage
£36,643
Hotels Over 300-Rooms
Average
Chief Engineer
£41,409
Dir. of Sales & Marketing
£47,237
Director of Food & Beverage
£40,288
So if the number of rooms in a hotel does not have a significant impact on salary level, then what does? Our analysis of the London data reveals that the old adage ‘it’s quality, not quantity’ holds true. As Table C shows, management at hotels with a higher average daily rate command higher salaries than their colleagues at hotels of a lower rate and class.
Table C
Chief Engineer
Average Salary
Hotels Average Rate Under £150
£32,667
Hotels Average Rate Over £150
£41,245
Dir. of Sales & Marketing
Average Salary
Hotels Average Rate Under £150
£43,356
Hotels Average Rate Over £150
£52,440
Director of Food & Beverage
Average Salary
Hotels Average Rate Under £150
£34,468
Hotels Average Rate Over £150
£40,409
It therefore appears that, despite what some may think, size does not matter. Rather it is all about quality and rewarding the delivery of superior quality of service, amenities, facilities, and guest experience. As Mark Twain put it, "It's not the size of the dog in the fight, it's the size of the fight in the dog."
http://www.holidayhomesthestates.com/
Comfort Hotels
Does Size Matter?
May 31, 04 10:13 pm
Does a hotel's size correlate to the size of the management's salaries? Or does quality pay better than quantity? To find out we took a look at management salaries in London. By Christopher Mumford, HVS International'The bigger the better', so the saying goes. Or is it that 'less is more'? Hotels come in all shapes and sizes and management responsibilities, employee numbers, facilities, and revenues vary accordingly. Managing a 100-room hotel with one restaurant and two small meeting rooms is certainly a different proposition to running a 600-room property with multiple food and beverage outlets and conference and banqueting facilities. Is this difference in management responsibilities reflected however in the salaries of the actual management?
To find out, we took a look at the salaries of management at hotels in London with varying numbers of rooms.
Table A
Hotels Under 300-Rooms
Minimum
25th Percentile
50th Percentile
75th Percentile
Maximum
General Manager
£57,000
£85,500
£107,500
£138,750
£195,000
Hotels Over 300-Rooms
Minimum
25th Percentile
50th Percentile
75th Percentile
Maximum
General Manager
£88,000
£90,000
£98,000
£110,000
£160,000
Table A shows that there is not a great deal of difference between General Manager salaries at hotels of less than 300 rooms and at those of more than 300 rooms. In fact the average General Manager salary at a hotel of under 300 rooms is £117,208 compared to £109,200 at larger hotels.
How about other executive positions? Table B illustrates that the difference in size does appear to be accounted for in the salaries of Chief Engineers and Directors of Food and Beverage, where the physical size of the operation clearly correlates to increased responsibilities, but not for Directors of Sales and Marketing.
Table B
Hotels Under 300-Rooms
Average
Chief Engineer
£35,049
Dir. of Sales & Marketing
£47,392
Director of Food & Beverage
£36,643
Hotels Over 300-Rooms
Average
Chief Engineer
£41,409
Dir. of Sales & Marketing
£47,237
Director of Food & Beverage
£40,288
So if the number of rooms in a hotel does not have a significant impact on salary level, then what does? Our analysis of the London data reveals that the old adage ‘it’s quality, not quantity’ holds true. As Table C shows, management at hotels with a higher average daily rate command higher salaries than their colleagues at hotels of a lower rate and class.
Table C
Chief Engineer
Average Salary
Hotels Average Rate Under £150
£32,667
Hotels Average Rate Over £150
£41,245
Dir. of Sales & Marketing
Average Salary
Hotels Average Rate Under £150
£43,356
Hotels Average Rate Over £150
£52,440
Director of Food & Beverage
Average Salary
Hotels Average Rate Under £150
£34,468
Hotels Average Rate Over £150
£40,409
It therefore appears that, despite what some may think, size does not matter. Rather it is all about quality and rewarding the delivery of superior quality of service, amenities, facilities, and guest experience. As Mark Twain put it, "It's not the size of the dog in the fight, it's the size of the fight in the dog."
May 31, 04 10:13 pm
Does a hotel's size correlate to the size of the management's salaries? Or does quality pay better than quantity? To find out we took a look at management salaries in London. By Christopher Mumford, HVS International'The bigger the better', so the saying goes. Or is it that 'less is more'? Hotels come in all shapes and sizes and management responsibilities, employee numbers, facilities, and revenues vary accordingly. Managing a 100-room hotel with one restaurant and two small meeting rooms is certainly a different proposition to running a 600-room property with multiple food and beverage outlets and conference and banqueting facilities. Is this difference in management responsibilities reflected however in the salaries of the actual management?
To find out, we took a look at the salaries of management at hotels in London with varying numbers of rooms.
Table A
Hotels Under 300-Rooms
Minimum
25th Percentile
50th Percentile
75th Percentile
Maximum
General Manager
£57,000
£85,500
£107,500
£138,750
£195,000
Hotels Over 300-Rooms
Minimum
25th Percentile
50th Percentile
75th Percentile
Maximum
General Manager
£88,000
£90,000
£98,000
£110,000
£160,000
Table A shows that there is not a great deal of difference between General Manager salaries at hotels of less than 300 rooms and at those of more than 300 rooms. In fact the average General Manager salary at a hotel of under 300 rooms is £117,208 compared to £109,200 at larger hotels.
How about other executive positions? Table B illustrates that the difference in size does appear to be accounted for in the salaries of Chief Engineers and Directors of Food and Beverage, where the physical size of the operation clearly correlates to increased responsibilities, but not for Directors of Sales and Marketing.
Table B
Hotels Under 300-Rooms
Average
Chief Engineer
£35,049
Dir. of Sales & Marketing
£47,392
Director of Food & Beverage
£36,643
Hotels Over 300-Rooms
Average
Chief Engineer
£41,409
Dir. of Sales & Marketing
£47,237
Director of Food & Beverage
£40,288
So if the number of rooms in a hotel does not have a significant impact on salary level, then what does? Our analysis of the London data reveals that the old adage ‘it’s quality, not quantity’ holds true. As Table C shows, management at hotels with a higher average daily rate command higher salaries than their colleagues at hotels of a lower rate and class.
Table C
Chief Engineer
Average Salary
Hotels Average Rate Under £150
£32,667
Hotels Average Rate Over £150
£41,245
Dir. of Sales & Marketing
Average Salary
Hotels Average Rate Under £150
£43,356
Hotels Average Rate Over £150
£52,440
Director of Food & Beverage
Average Salary
Hotels Average Rate Under £150
£34,468
Hotels Average Rate Over £150
£40,409
It therefore appears that, despite what some may think, size does not matter. Rather it is all about quality and rewarding the delivery of superior quality of service, amenities, facilities, and guest experience. As Mark Twain put it, "It's not the size of the dog in the fight, it's the size of the fight in the dog."
Comforts Zones on Holiday
InterContinental Hotels Doubles First-quarter Pretax Profits; Plans to Sell Up to UKpound 500 million of Hotels
May 31, 04 10:24 pm
The world's largest hotel chain, InterContinental Hotels, doubled first-quarter pretax profits to UKpound 50 million after a rebound in travel on both sides of the Atlantic despite terror threats.
Asia Pacific sales returned to levels last seen before the Sars outbreak.
Chief executive Richard North said there were tentative signs of a European recovery, particularly in
Eastern Europe. But Paris remains weak.
"We are very encouraged but there is still much to do," said North. "The first half of 2003 was the worst period the industry has ever experienced."
IHG, once part of the Bass group, runs the Holiday Inn and Crowne Plaza chains and hs 3,500 hotels in 100 countries. Its Britannia Soft Drinks arm lifted profits 25 percent to UKpound 10 million.
UBS analyst Julian East-hope said: "The results look reassuring but the key thing is their hotel asset disposal programme."
IHG has sold UKpound 314 million assets since April 2003 to aid its recovery. North plans to sell a further UKpound 500 million of hotels. Brokers hope this could trigger cash returns to shareholders.
May 31, 04 10:24 pm
The world's largest hotel chain, InterContinental Hotels, doubled first-quarter pretax profits to UKpound 50 million after a rebound in travel on both sides of the Atlantic despite terror threats.
Asia Pacific sales returned to levels last seen before the Sars outbreak.
Chief executive Richard North said there were tentative signs of a European recovery, particularly in
Eastern Europe. But Paris remains weak.
"We are very encouraged but there is still much to do," said North. "The first half of 2003 was the worst period the industry has ever experienced."
IHG, once part of the Bass group, runs the Holiday Inn and Crowne Plaza chains and hs 3,500 hotels in 100 countries. Its Britannia Soft Drinks arm lifted profits 25 percent to UKpound 10 million.
UBS analyst Julian East-hope said: "The results look reassuring but the key thing is their hotel asset disposal programme."
IHG has sold UKpound 314 million assets since April 2003 to aid its recovery. North plans to sell a further UKpound 500 million of hotels. Brokers hope this could trigger cash returns to shareholders.
Monday, June 19, 2006
Holiday Season in the USA
Hotel News In Brief
Jun 15, 06 1:45 am
Benchmark Hospitality International has announced the appointment of Jerry Gleason as managing director for West Baden Springs Hotel. The historic property, located in West Baden Springs, Indiana, is being comprehensively renovated with anticipated re-opening date of June 2007. The West Baden Springs Hotel will be part of the French Lick Resort & Casino of French Lick, Indiana, located one mile away. Ellen Sinclair, vice president for Benchmark, made the announcement. "Jerry comes to Benchmark with an impressive professional history and vast knowledge of hotel, resort and gaming operations," stated Ms. Sinclair. "He will be a tremendous asset to the West Baden Springs Hotel and French Lick Resort & Casino and we welcome him to the company." Most recently, Jerry Gleason was area vice president of operations for Hilton Hotels, overseeing properties throughout the southwestern United States. He has also served as regional vice president for Promos Hotels, responsible for 12 properties in the southwest. Gleason served in the same role with Doubletree Hotels, with responsibilities for hotels in Georgia, Florida and St. Thomas. During the early 1990s, Mr. Gleason was vice president and managing director for the signature El Conquistador Resort, located in Fajardo, Puerto Rico; a property he was responsible for opening and where he gained important gaming experience.
City Developments Ltd Group To Add Four Singapore Hotels Into US$537 Million REIT Property tycoon Kwek Leng Beng is putting four of his Singapore hotels and a shopping mall worth some US$508 million in a real estate investment trust (REIT). The REIT will be launched together with a business trust in a stapled group to be listed on Singapore Stock Exchange. The stapled group comprises newly set-up CDL Hospitality Reit (H-Reit), and CDL Hospitality Business Trust (HBT). H-Reit's initial asset portfolio will include the Orchard Hotel, Grand Copthorne Waterfront Hotel, M Hotel, Copthorne King's Hotel and the Orchard Hotel Shopping Arcade which are worth a total of US$537 million. The properties altogether generated revenues of US$97 million and a before-tax profit of US$25 million in 2005. DBS Bank and HSBC have been appointed as joint financial advisers, joint global coordinators and joint bookrunners for CDL Hospitality Reit Group's initial public offering.New Hotel At Sydney Olympic Park Sydney's fastest growing commercial and events venue - Sydney Olympic Park - will get its fourth hotel, following the announcement today that Tourism Asset Holdings Limited (TAHL) will develop a new Formule 1 hotel on the site. The 156-room two-star Formule 1 Sydney Olympic Park will be operated by Accor and is scheduled to open in December 2007. The US$14 million development will bring the total number of hotels located within the Park to four and the total number of hotel rooms to 687.Korean Hotels Face Lean Times Korean hotels are feeling the pinch as the strong won keeps foreign tourists away and special tax benefits have disappeared. Super-Deluxe hotels were the biggest victims. They rented fewer rooms to overseas tourists last year than in 2001 even as the number of available rooms surged from 8.56 million to 8.69 million in the same period. Many embarked on renovation projects to lure business travelers and tourists from abroad. The Lotte, Shilla, and the Grand InterContinental Seoul have just completed massive remodeling. At the lower end of the range, international budget chains and hotels that were repositioned as limited-service accommodation for business travelers do better. The Ambassador Hotel Group decided to open a second budget hotel in Myeongdong, Seoul in early May following the success of its Ibis Ambassador, with occupancies running at almost 90 percent. All Nippon Airways In Talks With InterContinental All Nippon Airways Co. (ANA) is considering selling more than half of its hotel business arm -ANA Hotels & Resorts Co., to the InterContinental Hotels Group PLC of Britain. ANA and InterContinental are considering converting some ANA hotels in Japan by combining the two hotel chains' brands (e.g. ANA Crowne Plaza or ANA Holiday Inn). The two hotel chains expect to profit from synergy effects and to attract more customers. ANA Hotel is a high-profile domestic brand and InterContinental is an internationally recognized name. ANA group's hotel operations posted a positive operating profit basis in the business year ending this year on 31 March 2006 after reporting losses for four years in a row. ANA runs a domestic network of 33 hotels in addition to two overseas hotels in Xian, China and Vienna, Austria. Banyan Tree Launches Double Pool Villas Following the launch of 12 deluxe two-bedroom pool villas in August 2005, Banyan Tree Phuket in July of this year will introduce 22 double-pool villas featuring ten-metre-long infinity pools with rates starting from US$2,000+++ per night per villa. Mr. Ho Kwon Ping, Executive Chairman of Banyan Tree Holdings said, "Banyan Tree has always been a firm believer in the need to renew and reinvent itself to keep ahead of the curve. We are confident that the double-pool villa concept, with its 24-hour butler and in-villa chef services, will bring the notion of luxury and exclusivity to new heights."
Hilton to manage New Hotel in Taiyuan, China Hilton Hotels and Shanxi Jinhao International Hotel Company Limited have signed an agreement for Hilton to manage the Hilton Taiyuan Hotel, the latest hotel development in the rapidly growing city of Taiyuan, capital of Shanxi Province in China. Scheduled to open in early 2009, Hilton Taiyuan will be the first international five star hotel in Taiyuan. Hilton Taiyuan’s prime location along the bustling Bei Da Street offers guests easy access to the Taiyuan East Railway Station and the convenience of being near the commercial centre of the city, government buildings, offices and scenic parks. The impressive 37-storey Hilton Taiyuan, designed by world-renowned KKS Architects, will provide 450 spacious guestrooms, 80 upscale serviced apartments, 5 contemporary food and beverage outlets, and recreational amenities such as a swimming pool, health club and spa. Conference and Banqueting facilities will include a 1,200 square metre ballroom, a Hilton Meetings facility and an array of function rooms.
Central Hotels & Resorts together with an international investor recently took over the Jiva Resort & Spa in Phuket with a purchase price of 350 million Baht. This is the second acquisition made by the partnership, after the Islandia resort in April 2006. The property has been rebranded as the “Central Kata Resort, Phuket”. Central Kata Resort, Phuket comprises 158 rooms and suites (30 under construction) spread out in a cluster of 2 and 3 storey low-rise buildings. All units are specious, comfortable, functional and tastefully decorated in traditional Thai and contemporary style architecture to create a family friendly resort. All rooms have a private balcony or terrace over-looking the pool areas or the garden, which ensures a view of tranquility and include other facilities such as refrigerator and hairdryers. All rooms and suites are air-conditioned and provide private bathroom, colour TV with satellite broadcasting, refrigerator, tea and coffee maker.
Benchmark Hospitality International has announced the completion of more than $1 million in course upgrades to the Eaglewood Golf Course, a classic 1928 Charles Maddox-design golf course located 35 miles west of Chicago at the Eaglewood Resort & Spa in Itasca, Illinois. Greg Parsons, Benchmark's general manager at Eaglewood Resort, made the announcement. "We are extremely excited about the changes that have taken place at this historic golf course," said Mr. Parsons. "While new courses are springing up everywhere, it is not often that you are able to improve on one with such a pedigree. The course's mature landscaping, classic design by Chicago native Charles Maddox and superb playing conditions set amidst the backdrop of a fabulous resort & spa make a uniquely special golf experience." Parsons continued on to say, "For those who haven't played this course before, here's a chance to experience a classic Maddox course in prime condition. For those who haven't played this course in years, this is the season to re-discover Eaglewood!" Upon completion of renovations, 75 bunkers will have been redesigned or installed throughout the golf course to modernize the play without altering the unique character of the course. Additionally, the resort is installing a new dual-row irrigation system in order to sprinkle the course more efficiently, improve turf conditions, offset potential drought damage and enhance the golfers' overall experience. Also, just off the 18th green, golfers will be able to unwind on a new 60-seat patio, accented with a large new fire pit - the classic gathering point symbol. The new patio is appropriately named The Fairway Fireplace and golfers will be able to enjoy full food and beverage menu service from the adjacent Prairie River Restaurant.
http://www.holidayhomescanada.com/rentals/New_Brunswick-Holidays/
Jun 15, 06 1:45 am
Benchmark Hospitality International has announced the appointment of Jerry Gleason as managing director for West Baden Springs Hotel. The historic property, located in West Baden Springs, Indiana, is being comprehensively renovated with anticipated re-opening date of June 2007. The West Baden Springs Hotel will be part of the French Lick Resort & Casino of French Lick, Indiana, located one mile away. Ellen Sinclair, vice president for Benchmark, made the announcement. "Jerry comes to Benchmark with an impressive professional history and vast knowledge of hotel, resort and gaming operations," stated Ms. Sinclair. "He will be a tremendous asset to the West Baden Springs Hotel and French Lick Resort & Casino and we welcome him to the company." Most recently, Jerry Gleason was area vice president of operations for Hilton Hotels, overseeing properties throughout the southwestern United States. He has also served as regional vice president for Promos Hotels, responsible for 12 properties in the southwest. Gleason served in the same role with Doubletree Hotels, with responsibilities for hotels in Georgia, Florida and St. Thomas. During the early 1990s, Mr. Gleason was vice president and managing director for the signature El Conquistador Resort, located in Fajardo, Puerto Rico; a property he was responsible for opening and where he gained important gaming experience.
City Developments Ltd Group To Add Four Singapore Hotels Into US$537 Million REIT Property tycoon Kwek Leng Beng is putting four of his Singapore hotels and a shopping mall worth some US$508 million in a real estate investment trust (REIT). The REIT will be launched together with a business trust in a stapled group to be listed on Singapore Stock Exchange. The stapled group comprises newly set-up CDL Hospitality Reit (H-Reit), and CDL Hospitality Business Trust (HBT). H-Reit's initial asset portfolio will include the Orchard Hotel, Grand Copthorne Waterfront Hotel, M Hotel, Copthorne King's Hotel and the Orchard Hotel Shopping Arcade which are worth a total of US$537 million. The properties altogether generated revenues of US$97 million and a before-tax profit of US$25 million in 2005. DBS Bank and HSBC have been appointed as joint financial advisers, joint global coordinators and joint bookrunners for CDL Hospitality Reit Group's initial public offering.New Hotel At Sydney Olympic Park Sydney's fastest growing commercial and events venue - Sydney Olympic Park - will get its fourth hotel, following the announcement today that Tourism Asset Holdings Limited (TAHL) will develop a new Formule 1 hotel on the site. The 156-room two-star Formule 1 Sydney Olympic Park will be operated by Accor and is scheduled to open in December 2007. The US$14 million development will bring the total number of hotels located within the Park to four and the total number of hotel rooms to 687.Korean Hotels Face Lean Times Korean hotels are feeling the pinch as the strong won keeps foreign tourists away and special tax benefits have disappeared. Super-Deluxe hotels were the biggest victims. They rented fewer rooms to overseas tourists last year than in 2001 even as the number of available rooms surged from 8.56 million to 8.69 million in the same period. Many embarked on renovation projects to lure business travelers and tourists from abroad. The Lotte, Shilla, and the Grand InterContinental Seoul have just completed massive remodeling. At the lower end of the range, international budget chains and hotels that were repositioned as limited-service accommodation for business travelers do better. The Ambassador Hotel Group decided to open a second budget hotel in Myeongdong, Seoul in early May following the success of its Ibis Ambassador, with occupancies running at almost 90 percent. All Nippon Airways In Talks With InterContinental All Nippon Airways Co. (ANA) is considering selling more than half of its hotel business arm -ANA Hotels & Resorts Co., to the InterContinental Hotels Group PLC of Britain. ANA and InterContinental are considering converting some ANA hotels in Japan by combining the two hotel chains' brands (e.g. ANA Crowne Plaza or ANA Holiday Inn). The two hotel chains expect to profit from synergy effects and to attract more customers. ANA Hotel is a high-profile domestic brand and InterContinental is an internationally recognized name. ANA group's hotel operations posted a positive operating profit basis in the business year ending this year on 31 March 2006 after reporting losses for four years in a row. ANA runs a domestic network of 33 hotels in addition to two overseas hotels in Xian, China and Vienna, Austria. Banyan Tree Launches Double Pool Villas Following the launch of 12 deluxe two-bedroom pool villas in August 2005, Banyan Tree Phuket in July of this year will introduce 22 double-pool villas featuring ten-metre-long infinity pools with rates starting from US$2,000+++ per night per villa. Mr. Ho Kwon Ping, Executive Chairman of Banyan Tree Holdings said, "Banyan Tree has always been a firm believer in the need to renew and reinvent itself to keep ahead of the curve. We are confident that the double-pool villa concept, with its 24-hour butler and in-villa chef services, will bring the notion of luxury and exclusivity to new heights."
Hilton to manage New Hotel in Taiyuan, China Hilton Hotels and Shanxi Jinhao International Hotel Company Limited have signed an agreement for Hilton to manage the Hilton Taiyuan Hotel, the latest hotel development in the rapidly growing city of Taiyuan, capital of Shanxi Province in China. Scheduled to open in early 2009, Hilton Taiyuan will be the first international five star hotel in Taiyuan. Hilton Taiyuan’s prime location along the bustling Bei Da Street offers guests easy access to the Taiyuan East Railway Station and the convenience of being near the commercial centre of the city, government buildings, offices and scenic parks. The impressive 37-storey Hilton Taiyuan, designed by world-renowned KKS Architects, will provide 450 spacious guestrooms, 80 upscale serviced apartments, 5 contemporary food and beverage outlets, and recreational amenities such as a swimming pool, health club and spa. Conference and Banqueting facilities will include a 1,200 square metre ballroom, a Hilton Meetings facility and an array of function rooms.
Central Hotels & Resorts together with an international investor recently took over the Jiva Resort & Spa in Phuket with a purchase price of 350 million Baht. This is the second acquisition made by the partnership, after the Islandia resort in April 2006. The property has been rebranded as the “Central Kata Resort, Phuket”. Central Kata Resort, Phuket comprises 158 rooms and suites (30 under construction) spread out in a cluster of 2 and 3 storey low-rise buildings. All units are specious, comfortable, functional and tastefully decorated in traditional Thai and contemporary style architecture to create a family friendly resort. All rooms have a private balcony or terrace over-looking the pool areas or the garden, which ensures a view of tranquility and include other facilities such as refrigerator and hairdryers. All rooms and suites are air-conditioned and provide private bathroom, colour TV with satellite broadcasting, refrigerator, tea and coffee maker.
Benchmark Hospitality International has announced the completion of more than $1 million in course upgrades to the Eaglewood Golf Course, a classic 1928 Charles Maddox-design golf course located 35 miles west of Chicago at the Eaglewood Resort & Spa in Itasca, Illinois. Greg Parsons, Benchmark's general manager at Eaglewood Resort, made the announcement. "We are extremely excited about the changes that have taken place at this historic golf course," said Mr. Parsons. "While new courses are springing up everywhere, it is not often that you are able to improve on one with such a pedigree. The course's mature landscaping, classic design by Chicago native Charles Maddox and superb playing conditions set amidst the backdrop of a fabulous resort & spa make a uniquely special golf experience." Parsons continued on to say, "For those who haven't played this course before, here's a chance to experience a classic Maddox course in prime condition. For those who haven't played this course in years, this is the season to re-discover Eaglewood!" Upon completion of renovations, 75 bunkers will have been redesigned or installed throughout the golf course to modernize the play without altering the unique character of the course. Additionally, the resort is installing a new dual-row irrigation system in order to sprinkle the course more efficiently, improve turf conditions, offset potential drought damage and enhance the golfers' overall experience. Also, just off the 18th green, golfers will be able to unwind on a new 60-seat patio, accented with a large new fire pit - the classic gathering point symbol. The new patio is appropriately named The Fairway Fireplace and golfers will be able to enjoy full food and beverage menu service from the adjacent Prairie River Restaurant.
http://www.holidayhomescanada.com/rentals/New_Brunswick-Holidays/
Friday, May 19, 2006
Holiday Cabins in the USA
"Superbrand" title for Corinthia Hotels International
Jul 28, 05 1:48 am
Corinthia Hotels International (CHI) was named one of the Czech Republic’s first ‘Superbrands' by the Country’s newly set up Superbrand Council. The Superbrand programme, one of 30 worldwide, evaluates the best global and local brands in a selected destination and produces a high-calibre publication profiling each of the chosen brands. The prestigious honour, together with the Superbrands publication, were announced recently at a Gala launch Ceremony attended by Czech Republic’s deputy Prime Minister Ing. Martin Jahn, at CHI’s five star Corinthia Towers Hotel in Prague.
Accepting a copy of the book from Bill Colegrave, director of Superbrands worldwide, Corinthia Hotels International chairman Karmenu Vella said, “we are extremely proud that the CHI brand has been recognised by this prestigious group, along with such famous American brands as Coca Cola, Microsoft and McDonalds, and it was an especially great honour for us that the Corinthia Towers Hotel, designated the ‘World’s Best Hotel 2004’ by Worldhotels, was chosen to host the Superbrand launch in The Czech Republic. This in itself demonstrates that Corinthia Hotels International is rightfully earning its reputation as one of the leading world class hotel brands.”
Also present at the event were Ms Jo Weaver, chairperson of the Czech board of Superbrand, Christian Grage and Kamil Madej, general managers of Corinthia Towers and Corinthia Panorama hotels in Prague respectively, and some 300 distinguished personalities from Prague’s business community.
Together with the two hotels in Prague, Corinthia Hotels International operates another 18 four and five star properties in cities and resorts in Belgium, Hungary, Libya, Malta, Portugal, Russia, The Gambia, Togo, Tunisia and Turkey.
http://www.holidayhomesthestates.com/properties/
Jul 28, 05 1:48 am
Corinthia Hotels International (CHI) was named one of the Czech Republic’s first ‘Superbrands' by the Country’s newly set up Superbrand Council. The Superbrand programme, one of 30 worldwide, evaluates the best global and local brands in a selected destination and produces a high-calibre publication profiling each of the chosen brands. The prestigious honour, together with the Superbrands publication, were announced recently at a Gala launch Ceremony attended by Czech Republic’s deputy Prime Minister Ing. Martin Jahn, at CHI’s five star Corinthia Towers Hotel in Prague.
Accepting a copy of the book from Bill Colegrave, director of Superbrands worldwide, Corinthia Hotels International chairman Karmenu Vella said, “we are extremely proud that the CHI brand has been recognised by this prestigious group, along with such famous American brands as Coca Cola, Microsoft and McDonalds, and it was an especially great honour for us that the Corinthia Towers Hotel, designated the ‘World’s Best Hotel 2004’ by Worldhotels, was chosen to host the Superbrand launch in The Czech Republic. This in itself demonstrates that Corinthia Hotels International is rightfully earning its reputation as one of the leading world class hotel brands.”
Also present at the event were Ms Jo Weaver, chairperson of the Czech board of Superbrand, Christian Grage and Kamil Madej, general managers of Corinthia Towers and Corinthia Panorama hotels in Prague respectively, and some 300 distinguished personalities from Prague’s business community.
Together with the two hotels in Prague, Corinthia Hotels International operates another 18 four and five star properties in cities and resorts in Belgium, Hungary, Libya, Malta, Portugal, Russia, The Gambia, Togo, Tunisia and Turkey.
http://www.holidayhomesthestates.com/properties/
Holiday Cabins USA
Preferred enters hotel fray in Japan
Jul 28, 05 1:48 am
Despite the ongoing hotel war in Tokyo with many international hotels debuting, the chief of the Preferred Hotel Group in Chicago is optimistic about its expansion here.
"Competition is healthy for the industry," John Ueberroth said in a recent interview in Tokyo with The Japan Times. He was attending the International Hotel Forum July 10-13 to sell his group's appeal to the Japanese hotel and tourism industries.
http://www.holidayhomesthestates.com
Representing over 300 independent luxury hotels and resorts in over 50 countries, Preferred Hotel has a few four-star hotels in Tokyo -- including the Royal Park Hotel, Palace Hotel, Keio Plaza Hotel Tokyo and Yokohama Royal Park Hotel -- under the Summit Hotels & Resorts name, one of the group's original categories. Ueberroth also foresees a chance of expanding the group's member hotels in areas other than Tokyo and implementing a network of ryokan inns.
"From Tokyo to Osaka, Kobe and Nagoya, we could perhaps open several resorts in Hokkaido, and also even include several outstanding ryokan out of the 60,000 or so that currently exist," he noted with cool ambition, while down playing the "2007 issue," when a number of five-star international luxury hotels are due to open in Tokyo.
"Have one luxury hotel, and that property will sit at the top doing nothing to have its rooms always occupied," he said. "But with several, there will be healthy competition with all the hotels trying to be better than others by offering improved services."
Taking up the position of chairman and CEO in March 2004, Ueberroth changed the corporate name from IndeCorp to Preferred Hotel Group in May 2005, "since IndeCorp had no meaning or linkage with what we did, and people wouldn't remember the name," he said.
As suggested by the name change, competitive edge has a lot to do with image, which the group cultivates by aptly placing advertisements and directories in all its hotel rooms. "We also introduce our hotels and resorts via our 20 sales offices throughout the world to corporate businesses, group tours, independent travel agents and individuals," said Ueberroth. "More recently, our sophisticated Web site has come to play an increasingly important and indispensable role."
The absolute anthem for the group's hotels is "high quality," which Ueberroth admits is a hard rule for a company pursuing profits. Preferred Hotel's frequent benefit packages provide advantages to their clients, including room upgrades, early check-ins and late check-outs.
Other services are sure to follow with Preferred Hotel's sway to collaborate with other amenities. "We as a group, comprise several hundred hotels, and can use the scale merit to talk to the airlines and credit card companies to integrate their services with ours to make ourselves more attractive," noted Ueberroth.
Jul 28, 05 1:48 am
Despite the ongoing hotel war in Tokyo with many international hotels debuting, the chief of the Preferred Hotel Group in Chicago is optimistic about its expansion here.
"Competition is healthy for the industry," John Ueberroth said in a recent interview in Tokyo with The Japan Times. He was attending the International Hotel Forum July 10-13 to sell his group's appeal to the Japanese hotel and tourism industries.
http://www.holidayhomesthestates.com
Representing over 300 independent luxury hotels and resorts in over 50 countries, Preferred Hotel has a few four-star hotels in Tokyo -- including the Royal Park Hotel, Palace Hotel, Keio Plaza Hotel Tokyo and Yokohama Royal Park Hotel -- under the Summit Hotels & Resorts name, one of the group's original categories. Ueberroth also foresees a chance of expanding the group's member hotels in areas other than Tokyo and implementing a network of ryokan inns.
"From Tokyo to Osaka, Kobe and Nagoya, we could perhaps open several resorts in Hokkaido, and also even include several outstanding ryokan out of the 60,000 or so that currently exist," he noted with cool ambition, while down playing the "2007 issue," when a number of five-star international luxury hotels are due to open in Tokyo.
"Have one luxury hotel, and that property will sit at the top doing nothing to have its rooms always occupied," he said. "But with several, there will be healthy competition with all the hotels trying to be better than others by offering improved services."
Taking up the position of chairman and CEO in March 2004, Ueberroth changed the corporate name from IndeCorp to Preferred Hotel Group in May 2005, "since IndeCorp had no meaning or linkage with what we did, and people wouldn't remember the name," he said.
As suggested by the name change, competitive edge has a lot to do with image, which the group cultivates by aptly placing advertisements and directories in all its hotel rooms. "We also introduce our hotels and resorts via our 20 sales offices throughout the world to corporate businesses, group tours, independent travel agents and individuals," said Ueberroth. "More recently, our sophisticated Web site has come to play an increasingly important and indispensable role."
The absolute anthem for the group's hotels is "high quality," which Ueberroth admits is a hard rule for a company pursuing profits. Preferred Hotel's frequent benefit packages provide advantages to their clients, including room upgrades, early check-ins and late check-outs.
Other services are sure to follow with Preferred Hotel's sway to collaborate with other amenities. "We as a group, comprise several hundred hotels, and can use the scale merit to talk to the airlines and credit card companies to integrate their services with ours to make ourselves more attractive," noted Ueberroth.
